The meelie promise

The meelie promise

Our website offers a safe and secure checkout process to make sure that your personal and payment details are safe. We do not make you register for an account to sell your phone.

We do not enter you on any marketing mailing lists or share your information with third parties unless you specifically give us permission.

The price you are quoted during the registration process is the price you get, or we will return your phone back to you at no additional cost.

Once you register your sale online we will send you your trackable freepost label. If you are unable to print the label out, simply request for the label to be sent out to you using the link in the email.

We promise to make payment for your phone within 1 day of receiving it. In most cases, payment is made the same day.

No matter what device you have, we have created a video tool that will walk you through the exact process of deleting your data before you send your phone to us.

All of the phones we receive are completely recycled. If we are able to refurbish the devices, they will be refurbished and sold on as reNew or Outlet devices. All phones that we are unable to refurbish will be broken down for parts and recycled in the most environmentally friendly way possible.

Meelie Mobile staff are on hand to help with any queries that you may have, no matter how big or small. Either contact us using the contact form provided or via Twitter and we will respond as soon as possible (usually within 24 hours).

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